Royal Solutions Patient Portal and Online Registration Launch

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Managing your medical appointments, having access to your medical records, and keeping track of your insurance coverage all play an important role in maintaining your health. At Intermountain Medical Imaging, we are here to help. In addition to providing the latest imaging technology, our goal is to ensure you receive the highest standard of patient care. As part of this goal, we are launching our Royal Solutions patient portal and online registration system. This enables us to provide more efficient and effective patient service while allowing you greater access to testing results and other important information that affects your health.


IMI Introduces the Royal Solutions Patient Portal 

For our team of staff members and experienced radiologists at IMI, elevating the quality of care we provide and engaging our customers throughout the process remains a top priority. Online patient portals and registration systems help make this easier.

At Intermountain Medical Imaging, we are proud to announce that we have chosen Royal Solutions to help us meet your needs. Royal Solutions Group, LLC, is a leader in providing the latest and most advanced software to support the healthcare industry.[1] Alongside a variety of services the company offers to general practitioners and hospitals, they have created an online software system geared specifically to radiology offices.

Through a customized program created for IMI, we can better coordinate your care while keeping you up to date on your latest radiology testing results. There are three key features of our new online system that patients will want to become familiar with:


Royal Kiosk

As the online patient portal section of the system, Royal Kiosk helps to integrate our workflow at IMI. It offers both on-site and mobile patient registration and pre-registration, which makes visiting IMI more convenient for our patients. This helps us achieve the following important goals:

  • Streamlines our IMI office procedures;
  • Reduces the risk of data entry errors;
  • Makes the intake process easier for patients;
  • Eliminates wait times in our office, allowing you to get in and out quicker.

Better management of your visits to our radiologists is just one of the many benefits offered by the Royal Kiosk online patient portal. Another significant advantage of having an online portal in place is that it allows patients to view their medical images and reports anywhere and at their convenience. Putting this information at your fingertips makes for a more engaged medical provider/patient relationship and makes it easier for you to take an active role in managing your health.


Royal Alerts

At IMI, we appreciate your time and the fact that you have a busy schedule. Keeping up with multiple medical appointments can prove challenging. In an effort to make keeping track of your radiology visits easier, Royal Alerts is included as part of our Royal Solutions system. Royal Alerts provides notifications about upcoming appointments and allows our staff to efficiently provide you with any preparatory advice or information you need.


Royal Pay

Even with the best insurance in place, keeping track of what is covered and what your costs are likely to be is often a challenge. Royal Pay is another important feature included in our Royal Solutions systems and helps ensure transparency in health care costs. Benefits it provides include the following:

  • It offers a better, more efficient way for our IMI office staff to confirm insurance verification, assure the authorization needs are met for specific procedures, and to process claims accurately.
  • Patients benefit from being provided with more accurate insurance coverage estimates, ensuring you know upfront about any out-of-pocket costs you are likely to incur.
  • It allows for easier payment processing, providing a clear record of any amounts you have paid. This can help you both in terms of managing your budget and in determining when deductibles have been met.

Intermountain Medical Imaging will be launching our Royal Solutions Patient Portal by the end of September 2020. As we make this transition to providing more extensive and convenient online access, we will be happy to answer any questions you have about the system and to instruct you on the best way to take advantage of the many benefits it offers.


Let Us Help You Today

As a trusted provider of radiology services in the Boise area for more than 20 years, Intermountain Medical Imaging is dedicated to providing the highest quality of care while making your visit as easy and convenient as possible. To find out more about the services we offer, call or contact our offices online today.


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